Difficult conversations — whether you’ve been on the receiving end of it or have had to deliver a hard message, it is never pleasant. 

How do you prepare to deliver these messages in an intentional, honest way? How do you transform these conversations with empathy?

In today’s episode, Laura welcomes Organizational Agility Consultant, Betsy Kauffman to learn all about keeping people connected and aligned by having honest conversations at work.

Betsy believes we don’t have to avoid tough conversations to hide our needs. Even if your organization doesn’t embrace having honest conversations, communicating effectively can be learned! 

Listen until the end of the episode to find out what leaders can do to have tough conversations at work, the importance of modeling the behaviors you want to see in your peers, how to make values-aligned decisions, and more.

Thank you for tuning in! If you haven’t listened to episode 59 where Laura talks about the 5 top questions you should ask your direct reports, then go back and check it out!

In this episode, we cover:
-How to have hard conversations.
-Leading by example and why it matters.
-Common themes across Betsy’s clients.
-Transparency in the workplace.
-The evolution of your values over time.

Resources and links mentioned during this episode:
-Learn more about Betsy’s company – Cross Impact Coaching and connect with her via LinkedinFacebookTwitter, and Instagram.
-Watch Betsy’s TED Talk: 4 tips to kickstart honest conversations at work.
The Gap in the Game by Benjamin Hardy and Dan Sullivan.
-Laura’s first book – Values First. How Knowing Your Core Beliefs Can Get You the Life and Career You Want – is now available! Grab your copy today!
-Want to work with Laura? Check out her programs and coaching services.

Connect with Laura:
-Follow The Catch Group on LinkedIn.
-Follow the show on Instagram @thecatchgroup.
-Enjoying what you hear? Follow and leave a review HERE.

More about Betsy Kauffman:

Betsy Kauffman is a globally recognized Organizational Agility Consultant with more than 20 years of experience working in Fortune 500 companies.

Her company, Cross Impact Coaching, is an Organizational Design Firm focused on working with companies to help them solve the big problems impeding them from achieving agility, collaboration, alignment, and innovation. She is a published author providing thought leadership to the agile and project management communities and speaks internationally on leadership, corporate culture, and organizational agility. 

Her TED Talk: “4 Tips to Kickstart Honest Conversations at Work” has over 1.5 million views.

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