In this episode, Maggie Olson, the founder of Nova Chief of Staff, shares her wealth of experience from her 20 years in leadership roles at companies like Nordstrom and T-Mobile. She discusses how the Chief of Staff role can be a game-changer for executives and organizations alike, emphasizing that it’s not just about operational efficiency but also about fostering a strong organizational culture.

Here are some key takeaways from the conversation:

• The Core Purpose of a Chief of Staff: Maggie explains how a Chief of Staff maximizes an executive’s time, drives alignment across teams, and removes roadblocks to ensure that leaders can focus on vision and strategy.
• The Importance of Culture: Laura and Maggie explore how a Chief of Staff can significantly impact company culture by being the bridge between the executive team and the rest of the organization, ensuring that vital information flows smoothly.
• Personal Growth and Leadership: Maggie shares her own journey of self-discovery and how her experiences have shaped her leadership style, emphasizing the importance of vulnerability and authenticity in leadership.

Whether you’re an aspiring Chief of Staff, an executive looking to enhance your team’s effectiveness, or simply someone interested in leadership development, this episode has something valuable for you.

Thank you for tuning in! If you haven’t listened to episode 195, where Laura dives into a topic that resonates with many of us—how to intentionally operate at 85% instead of striving for that elusive 100% all the time, then go back and check it out!

Resources and links mentioned during this episode:
-Learn more about Nova Chief of Staff by visiting www.novachiefofstaff.com and their LinkedIn profile.
-Also, be sure to follow them on Instagram, YouTube, Facebook, and TikTok.
-Curious about the Chief of Staff role? Complete this 2-minute quiz to find out!
-Visit Nova’s Free Resource Library here.
-Connect with Maggie over on LinkedIn and Instagram.

Connect with Laura:
-Follow The Catch Group on LinkedIn.
-Follow the show on Instagram @thecatchgroup.
-Enjoying what you hear? Follow and leave a review HERE.

More about Maggie Olson:

Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development.

She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie’s impressive work led her to become the Chief of Staff to the President of the T-Mobile Business Group.

In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure. Supporting the President, SVPs, and over 5,000 employees.

She also built a Chief of Staff team, defining all roles, processes, and systems. Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success.